Privacy Policy

1 Information We Collect

When you visit our website or place an order, we may collect:

• Personal information — your full name, email address, and phone number provided during checkout
• Delivery information — your shipping address, city, and district in Sri Lanka
• Payment information — securely processed by PayHere; we do not store your card details
• Order history — products you have purchased and order status
• Browsing data — IP address, browser type, and device information collected automatically

2 How We Use Your Information

We use your personal information to:

• Process and fulfil your orders, including shipping and delivery across Sri Lanka
• Send you order confirmation and delivery updates via email or WhatsApp
• Respond to your inquiries and provide customer support
• Improve our website, product listings, and services
• Detect and prevent fraudulent transactions
• Comply with legal obligations

3 Information Sharing

We respect your privacy. We do not sell your personal information to third parties. Your information may be shared with:

• PayHere — our payment processing partner, who handles transactions securely under their own privacy policy
• Delivery partners — courier services used to deliver your order within Sri Lanka
• Legal authorities — if required by Sri Lankan law or in response to a valid court order

4 Data Security

We implement industry-standard security measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. Payment processing is handled by PayHere, a PCI-DSS compliant payment gateway, so your card details are never stored on our servers.

5 Cookies

Our website uses cookies and session storage to maintain your shopping cart and browsing experience. These are not used to track you across other websites. You may disable cookies via your browser settings, but this may affect the functionality of the cart and checkout process.

6 Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your data, subject to legal obligations
• Opt out of marketing communications at any time

7 Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically.